Healthcare systems depend on skilled patient service professionals to deliver efficient and quality care. From front-desk support to billing coordination and family liaison roles, these positions are vital to the patient experience and healthcare operations.
This program helps you build the skills today’s employers are actively seeking.
Whether you are just starting out or making a career shift, HTAA IT Institute’s hybrid course equips you with the training, certifications, and confidence to thrive in patient services.

Dates & Duration
Location
September 16 to October 28
Sessions 6 Weeks In Duration
Hybrid. Online through Zoom with workshops at multiple locations
Patient Services
Master the essential skills for a successful healthcare career.
Ideal for aspiring patient services specialists, administrators, patient family care liaisons, and billing/insurance coordinators. Course covers foundation skills including core healthcare operations, technology that drives healthcare, importance of excellent customer service, government regulations, privacy and security fundamentals and communication skills. Includes hands-on workshops in Microsoft 365 applications, communication and interviewing skills. All materials included in the course cost.
This course includes all materials and prepares you to earn Microsoft 365 Suite certifications. You will learn:
Core healthcare systems and operations
HIPAA, privacy, and patient data security
Communication and customer service in a clinical setting
Interviewing techniques and administrative professionalism
HTAA IT Institute vs. Other Online Colleges
.png)
Typical Online Colleges
Total Investment
$500 - $1,000
$1,500 - $10,000
​Materials & Exam Coverage
All Inclusive
Often Purchased Separately
​Career Launch Timeline​
4 - 6 Months
12 - 24 Months
​Flexible Learning Options
Learn on your own Schedule
Limited and Set Times
​Commuting Needed
Study from Anywhere
​Often Required for Labs or Sessions
Career Mentorship
One-on-one Mentoring for Classes And Career Guidance
Generalized Support
​Job Hunt Resources
Resume, Interview, and Search Prep
Rarely Offered
​Learning Environment
​Online or Onsite Classrooms. Your Choice
Depends on provider
​Exam Prep Cost
​Covered with enrollment
Separate Fee
Welcome visitors to your site with a short, engaging introduction.
Double click to edit and add your own text.