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Healthcare systems depend on skilled patient service professionals to deliver efficient and quality care. From front-desk support to billing coordination and family liaison roles, these positions are vital to the patient experience and healthcare operations.

This program helps you build the skills today’s employers are actively seeking.
Whether you are just starting out or making a career shift, HTAA IT Institute’s hybrid course equips you with the training, certifications, and confidence to thrive in patient services.

 

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Dates & Duration

Location

September 16 to October 28

Sessions 6 Weeks In Duration

Hybrid. Online through Zoom with workshops at multiple locations

Become Career Ready In 

Patient Services

Master the essential skills for a successful healthcare career.
Ideal for aspiring patient services specialists, administrators, patient family care liaisons, and billing/insurance coordinators. Course covers foundation skills including core healthcare operations, technology that drives healthcare, importance of excellent customer service, government regulations, privacy and security fundamentals and communication skills. Includes hands-on workshops in Microsoft 365 applications, communication and interviewing skills. All materials included in the course cost.     
This course includes all materials and prepares you to earn Microsoft 365 Suite certifications. You will learn:

 

Core healthcare systems and operations

HIPAA, privacy, and patient data security

Communication and customer service in a clinical setting

Interviewing techniques and administrative professionalism



 

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HTAA IT Institute vs. Other Online Colleges

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Typical Online Colleges

Total Investment

$500 - $1,000

$1,500 - $10,000

​Materials & Exam Coverage

All Inclusive

Often Purchased Separately 

​Career Launch Timeline​

4 - 6 Months

12 - 24 Months

​Flexible Learning Options

Learn on your own Schedule

Limited and Set Times

​Commuting Needed

Study from Anywhere

​Often Required for Labs or Sessions

Career Mentorship

One-on-one Mentoring for Classes And Career Guidance

Generalized Support

​Job Hunt Resources

Resume, Interview, and Search Prep

Rarely Offered

​Learning Environment

​Online or Onsite Classrooms. Your Choice

Depends on provider

​Exam Prep Cost

​Covered with enrollment

Separate Fee

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Frequently asked questions

© 2025 by Medical Clinic.

6751 Columbia Gateway Dr. Columbia, MD 21046

Tel: 301-941-3366

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